Thanks for shopping with NMF Creations and supporting the art community!

We take pride in our products. After all, we collect this stuff, too! Your order is important to us, which is why we want to make sure that your products arrive on time and in excellent condition. Please take a moment to review our shipping policy to be informed of how and when your order will ship. 

ORDER PROCESSING

Orders placed by noon EST are normally processed and shipped by our warehouse within approximately three (3) to six (6) business days from the date the order was placed. You should receive an order tracking number via email and in your NMFCreations.com account the day after your order is in transit with UPS.

**Please be aware that any orders placed on or immediately following a release date or during a sale, your item(s) will be delayed and may require up to 48 hours of additional processing time.

SHIPPING ADDRESS

The customer is responsible for providing a correct, complete and safe to ship to non PO Box shipping address when you place your order. NMF Creations is not able to modify, reroute or cancel orders once placed on NMFCreations.com.  Please verify you entered the complete shipping address including unit number and reachable phone number when completing checkout. NMF Creations is not responsible for the package once Fedex has delivered and provided proof of delivery.  Please make sure you plan accordingly.

DOMESTIC SHIPPING (UNITED STATES)

SHIPPING METHODS WITHIN THE USA

We use Fedex Ground to ship orders. Packages shipped using UPS Ground are trackable and insured. Please make sure that you use an address that UPS can safely leave your package at without risk of theft.  If your order is not delivered as promised, we can assist you in contacting Fedex regarding the missing order and in select cases issue a replacement or refund to you. Unfortunately, Fedex Ground does not service P.O. Box or APO addresses.  

WE OFFER THE FOLLOWING SHIPPING SERVICES WITHIN THE USA

• 48 Contiguous United States Fedex: Fedex Ground Shipping ONLY
• Fedex: Hawaii and Alaska
• We do not offer any expedited shipping options.

SHIPPING TO HOTELS/TEMPORARY ADDRESS

We will not expedite or guarantee delivery to hotels/temporary addresses.  We do not recommend placing orders to temporary locations due to NMF Creations's varied shipping and processing timeline.  You are responsible for providing a correct address that will be able to accept the package when it arrives, at checkout.  We will not reroute packages or accept returns/cancellations due to packages not arriving within a timeline.

GENERAL GUIDELINE FOR USA SHIPPING RATES

Continental USA Rates:
Standard Fedex: $6.99 flat rate shipping
Current Promotional Shipping Rate: FREE SHIPPING on USA orders of $50 or more

SHIPPING PROMOTION OFFERS

Like our customers, we are fans of shipping promotions. Unfortunately, however, any special shipping offers available on our website apply only to orders shipping to a USA destination via Fedex Ground.

We also regret that free shipping and/or other shipping promotions do not apply to oversized packages. Additional shipping charges will be added to all orders containing oversized products at the time of processing.

INTERNATIONAL POLICY

Currently no international orders are being accepted. When we are taking international sales again, all international sales will be final. The standard standard refund/return cancellation policy applies to all orders.

PRICING POLICY

NMF Creations reserves the right to change prices at any time.  Purchase prices are final at the date of purchase.

PRE-ORDER INFORMATION

For select art pieces, NMF Creations might offer them available for Pre-Order.  When the item is available for pre-order you have a window of time to place your order for the item with a future fulfillment time that will be longer than the normal time it takes to get your order delivered.  On the item page you will see the estimated delivery window for the item.  For example, a pre-order for an item might start in December but not ship from NMF Creations's warehouse until May.

Here is some additional info about NMF Creations pre-orders:

• With pre-orders the inventory is not in the NMF Creations warehouse and might still be in production.  Due to unforeseen issues with production an item might be delayed or cancelled.  If the item is cancelled, NMF Creations will notify you via email and a refund will be issued.
• As with all orders on NMFCreations.com, once a pre-order is placed on NMFCreations.com it cannot be altered or cancelled by the customer.  Please triple check your information and the item description before placing your order.
• The delivery estimate for pre-orders is our best estimate of when the item will leave our warehouse and ship to you.  It does not guarantee it will be delivered during that window.  It could be delivered before or after that time.

CANCELLATION POLICY

We make every attempt to process orders as quickly as possible. Therefore, once an order enters our system, it cannot be canceled or modified in any way. The standard refund/return cancellation policy applies to all orders.